Yesterday I had the privilege of attending a John Maxwell Live2Lead Simulcast at Shippensburg University. Thanks to the generosity of at least several people and organizations I was able to hear some phenomenal speakers. I was challenged to live a more intentional, people focused life. I left the simulcast feeling fired up and motivated. Hopefully I can pass along a little bit of the learning I did yesterday to you through this post.
The first speaker was Pat Lencioni, the founder of The Table Group. His teaching is outline below (all his thoughts and ideas, none of mine, consider this the citation notation).
Two Requirements for an Organizations Success:
1.) Smart - All the important stuff - reading spreadsheets, creating strong policies, m) Buiarket research, etc.
2.) Healthy - Minimal politics and confusion, High Morale and low turnover among good people.
He claims that most businesses are Smart (or could be). He asserts that most businesses/organizations are failing or struggling to create the all important Healthy environment. He gave several examples of how some organizations had the smartest and brightest people but still lagged behind their competitors because of a toxic work environment. Excellent points throughout this portion of the talk.
Lencioni claims "The healthier our organization is the more we get to tap into our smart side." He said "The best companies are not the smartest, they are the healthiest." He repeatedly used Southwest Airlines as a model of a very healthy company.
Four Keys of a Healthy Business:
1.) Build a Cohesive Leadership Team
2.) Create Clarity (know what you do)
3.) Overcommunicate your Clarity (Tell everyone a hundred times what it is you do)
4.) Structure to Reinforce your Clarity (Make sure your processes and procedures support your mission)
How to build a Cohesive Leadership Team:
-Build Vulnerability Trust - Leader must be willing to say "sorry, I screwed up" or "I apologize, I was wrong this time, but I will figure it out and get better next time." Leaders have to be vulnerable before their followers.
-Conflict - Be all about finding the right answer, not looking to tear someone down.
-Accountability - Be willing to hold people accountable for poor behavior/bad attitudes. This is very uncommon
6 Questions to Clarify your Clarity:
1.) Why do we exist?
2.) How do we behave?
3.) What do we do?
4.) How will we succeed?
5.) What is most important right now?
6.) Who must do what?
More session notes to be posted under a different post.
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